Journal of FinTech and Sustainable Finance

Articles

Vol. 1 (2025)

Artificial Intelligence and FinTech Applications for Reducing Payment Disputes in the Construction Industry: A Review of Secondary Evidence

DOI:
https://doi.org/10.31875/2755-8398.2025.01.11
Submitted
December 25, 2025
Published
2025-12-25

Abstract

Payment delays and disputes are persistent challenges in the construction industry, leading to financial strain, project interruptions, and weakened stakeholder relationships. This paper reviews secondary evidence published between 2021 and 2025 to examine how financial technologies (FinTech) and artificial intelligence (AI) can reduce payment-related disputes. The review synthesizes findings on blockchain-based smart contracts, BIM-integrated payment systems, digital payment platforms, and supply-chain financing tools, highlighting their potential to enhance transparency, automate workflows, and accelerate payment cycles. AI applications, including invoice analysis, claim verification, contract compliance monitoring, and risk prediction, further strengthen the accuracy and efficiency of financial processes. Despite these benefits, adoption remains limited due to technical complexity, dependence on high-quality data, implementation costs, and stakeholder scepticism. The study identifies strategies to address these barriers and highlights the complementary role of AI and FinTech in transforming construction payment management. The findings offer practical insights for researchers, practitioners, and policymakers seeking to leverage digital and AI-enabled solutions to reduce disputes, improve project outcomes, and promote a more transparent and accountable construction industry.

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